Wednesday, September 08, 2010

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Telemarketing Software, Call Centers and Auto Dialers
The telemarketing lists that ListConsole.com generates can be in a csv or xml format which are common formarts. The following telemarketing software, call centers and autodialers can import in csv lists. These products are for outbound calling and allow agents to do telemarketing, telesales and market research via telephone more efficiently.
Outbound Call Center - TeamMax \| OutBound
More Info	Manage calling lists in a centralized database Manage do not call lists in a centralized database Allocate one telephone number at a time to each agent Ensure do not call telephone numbers are not called Call outcome and detail management Automatic demand dialing from each agent’s computer Preview dialing option Customize agent screens Multiple campaigns with their own script Performance reporting Call management, analysis, statistics Low cost hardware requirement Many more features
Outbound Telemarketing Dialer - CallAssist
More Info	Increase productivity Demand dialing at the press of one button Fast and accurate, never mis-dials Supports multiple campaigns Import a list of telephone numbers into a campaign Manage do not call lists Supports FTC DNC import file format Requeue numbers in the call list with one click Assign a time to call a number back later Record a range of responses to questions you ask Ability to play a pre-recorded message to voice mail Ability to record the conversation Low cost hardware requirement Many more features
Telemarketing Script Management - KnowledgeMax
More Info	Allows you to have multiple scripts Associates a group of topics to scripts Icon links to each script Topics can detail products or services Topics can list common questions Topics can list common objections Allows you to link one topic to another Description text for topics Response memo for topics Related topics will be displayed Clicking on a topic to read a suggested response displayed
Auto Dialer - Acarda Messenger
More Info	Automatically place telephone calls & convey voice messages Set start and stop times for each day of the week Automatically generate a random list of telephone numbers Import a list of telephone numbers Supports FTC DNC import file format Configurable number of delivery attempts for busy or no answer Play a different message if call answered by answer machine Verify the listener is the right person to hear the message Recipient can select to be transferred, e.g. to a sales representative Displays call statistics Many more features

Telemarketing Software, Call Centers and Auto Dialers

The telemarketing lists that ListConsole.com generates can be in a csv or xml format which are common formarts.

The following telemarketing software, call centers and autodialers can import in csv lists. These products are for outbound calling and allow agents to do telemarketing, telesales and market research via telephone more efficiently.

Outbound Call Center - TeamMax | OutBound

More Info

Manage calling lists in a centralized database
Manage do not call lists in a centralized database
Allocate one telephone number at a time to each agent
Ensure do not call telephone numbers are not called
Call outcome and detail management
Automatic demand dialing from each agent’s computer
Preview dialing option
Customize agent screens
Multiple campaigns with their own script
Performance reporting
Call management, analysis, statistics
Low cost hardware requirement
Many more features

Outbound Telemarketing Dialer - CallAssist

More Info

Increase productivity
Demand dialing at the press of one button
Fast and accurate, never mis-dials
Supports multiple campaigns
Import a list of telephone numbers into a campaign
Manage do not call lists
Supports FTC DNC import file format
Requeue numbers in the call list with one click
Assign a time to call a number back later
Record a range of responses to questions you ask
Ability to play a pre-recorded message to voice mail
Ability to record the conversation
Low cost hardware requirement
Many more features

Telemarketing Script Management - KnowledgeMax

More Info

Allows you to have multiple scripts
Associates a group of topics to scripts
Icon links to each script
Topics can detail products or services
Topics can list common questions
Topics can list common objections
Allows you to link one topic to another
Description text for topics
Response memo for topics
Related topics will be displayed
Clicking on a topic to read a suggested response displayed

Auto Dialer - Acarda Messenger

More Info

Automatically place telephone calls & convey voice messages
Set start and stop times for each day of the week
Automatically generate a random list of telephone numbers
Import a list of telephone numbers
Supports FTC DNC import file format
Configurable number of delivery attempts for busy or no answer
Play a different message if call answered by answer machine
Verify the listener is the right person to hear the message
Recipient can select to be transferred, e.g. to a sales representative
Displays call statistics
Many more features